To begin, all you need to do is:
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Send us the auction link of the item you want to bid on.
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Set your maximum bid price (the highest amount you’re willing to pay).
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Pay a 50% deposit of your maximum bid so we can secure your participation in the auction.
This step ensures we can act quickly once the auction is live, giving you the best chance to win.
Once you’ve provided your details:
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BIG ASIA’s team will bid on your behalf up to the maximum amount you authorized.
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If the final winning price is lower than your maximum bid, you will only need to pay the actual winning price — not the maximum.
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All bidding is done with honesty, professionalism, and transparency, so you can bid with confidence.
Yes! We understand that auctions can be exciting and time-sensitive. That’s why we:
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Send updates on the status of your bid via email or your preferred messaging channel.
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Confirm with you if your bid was successful or not as soon as the auction ends.
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Provide clear proof of winning or losing for full transparency.
In most cases, there is no strict limit to the item value. You are free to bid for both small collectibles and high-value luxury items.
However:
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For very high-value auctions (e.g., luxury watches, cars, or rare collectibles), we may require additional verification for security.
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Higher-value items may also involve stricter customs checks and insurance options, which our team will guide you through.
In rare cases where the seller cancels the transaction, your deposit and any payment related to that auction will be fully refunded
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If you win the auction: You will pay the remaining balance of your bid, domestic Japanese shipping (if any), plus BIG ASIA’s service & air cargo fee.
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If you lose the auction: Your deposit will be 100% refunded without any hidden charges.